Privacy / TOS

Last Updated: January 24, 2024

Introduction

This Privacy Policy (“Policy”) explains how Kings of Cool LLC (“we,” “us,” or “our”) collects, uses, and shares personal information through our interactions with you, including but not limited to our website, applications, and services (collectively, the “Services”). This Policy applies to our handling of personal information and outlines your rights under various US state laws. By using our Services, you agree to the terms of this Policy.

This Policy does not apply to personal information we collect about our employees, contractors, or job applicants.

Notice at Collection – Personal Information We Collect

We collect the following categories of personal information:

• Personal Identifiers: Name, email address, service address, home or billing address, telephone numbers, IP address.
• Commercial and Financial Information: Records of services ordered or considered; payment information.
• Internet Activity: Your device and browser type, browsing and search history on our Sites, and interaction with our Services.
• Audio Information: Recordings of customer service calls for quality assurance.
• Sensitive Personal Information: Health-related information if relevant to the services we provide.

We have collected these categories of personal information in the 12 months prior to the date of this Policy.

Purposes for Collection of Personal Information

We collect personal information for the following purposes:

• To provide and improve our Services.
• To communicate with you and respond to inquiries.
• For customer support and quality assurance.
• To deliver marketing and promotional offers.
• To understand how our Services are used and to improve user experience.
• For legal compliance and to protect against fraud.

Categories of Personal Information We Sell, Share or Use for Targeted Advertising

We do not sell your personal information. We may use certain information (like IP address) for targeted advertising and share it with partners for marketing purposes. You may opt-out of such uses as detailed below.

Retention Periods

We retain personal information as long as necessary to provide our Services and comply with legal obligations.

Categories of Sources From Which We Collect Personal Information

We collect personal information directly from our customers, website users, and through data aggregators.

Use of Cookies and Analytics

We use cookies and similar technologies for collecting information about interactions with our Sites and Services for improving user experience and for targeted advertising. You can control cookie settings in your browser.

Personal Information of Minors

We do not knowingly collect personal information from minors under the age of 18.

Security of Your Personal Information

We implement reasonable security measures to protect your personal information but acknowledge that no system can be completely secure.

Changes to This Policy

We may update this Policy periodically. Changes will be posted on our website with an updated revision date.

Contact Us

For questions about this Policy please contact us at service@kingsofcoolllc.com

Kings of Cool LLC Website Terms of Use

1. Acceptance of Terms

These Terms of Use (“Terms”) govern your access and use of Kings of Cool LLC’s website and services (collectively, the “Services”). By using the Services, you accept these Terms and agree to be bound by them. If you do not agree with these Terms, do not use the Services.

1. Arbitration Agreement

By agreeing to these Terms, you agree to resolve disputes with Kings of Cool LLC through binding, individual arbitration, and waive the right to participate in class actions or court proceedings. This Arbitration Agreement governs any disputes related to these Terms or the use of the Services.

III. Intellectual Property Rights

The content found on the Services, including text, images, logos, and other materials, are owned or licensed by Kings of Cool LLC. Unauthorized use of any content without express consent is prohibited.

1. Content Ownership and Responsibility

You retain ownership of content you provide through the Services but grant Kings of Cool LLC a license to use it. You are responsible for your content and must ensure it doesn’t infringe on any third-party rights.

1. Prohibited Uses

The Services must not be used for unlawful purposes or in ways that infringe upon the rights of others or interfere with the operation of the Services.

1. Third-Party Websites

Our Services may contain links to third-party websites, governed by their own privacy policies and terms. Kings of Cool LLC is not responsible for their content or practices.

VII. Privacy

Our collection and use of information through the Services are governed by our Privacy Policy, which is incorporated into these Terms.

VIII. Disclaimers

Kings of Cool LLC provides the Services on an “as is” basis without warranties of any kind. We are not responsible for the accuracy, reliability, or availability of the Services.

1. Limitation of Liability

Kings of Cool LLC is not liable for any damages arising from your use of the Services, except as provided by law.

1. Governing Law and Jurisdiction

These Terms are governed by the laws of the jurisdiction where Kings of Cool LLC operates, without regard to conflict of law principles.

1. Termination

Kings of Cool LLC may terminate or restrict your access to the Services for any reason at its sole discretion.

XII. Changes to Terms

Kings of Cool LLC reserves the right to modify these Terms at any time. Continued use of the Services after changes indicates acceptance of the new Terms.

XIII. Contact

For questions about these Terms, please contact us at service@kingsofcoolllc.com

XIV. Complete Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Kings of Cool LLC regarding the Services.

Last Updated: January 24, 2024